Refresh Product Documentation » Selene Directory » Frequently Asked Questions
If you cannot find an answer to your question here please visit the Refresh Community Forum where you can ask it and receive an answer.
General
Can I sell Selene Directory to my client?
While resale of Selene Directory is not permitted you are able to charge your clients for services related to the setup, customization and integration of Selene Directory to their website.
Will I have access to future upgrades/updates?
Yes. Selene Directory licensees are given a subscription for access to upgrades & support for a period of 1 year from date of purchase within the Refresh members area. After the first year this subscription may be renewed for $49 USD for an additional year of upgrades.
Is there a XX day trial/demo download available?
No. Because Selene Directory is delivered in unencrypted source code form a trail/demo download cannot be made available. There is however a fully functioning demo available here
Is the Selene Directory source encoded/encrypted?
No. All Selene Directory source code is delivered in plain text for easy access and customization. There are a few lines of code that have been encoded that cannot be edited (as described in the Selene Directory License) but they are for license registration only and do not impact the functioning of Selene in anyway.
What is your refund policy?
Because Selene Directory is delivered immediately upon payment and is done so in plain text, source code form refunds are not able.
Can my domain registration be changed once I register a domain?
As a general policy domain registrations cannot be transferred. Special consideration is made for development environments that require a public facing domain for staged development when a localhost installation will not suffice. In the event you need a public domain for development temporarily but will be moving the site to a different locations once the site is published we will accommodate the transfer (please contact prior to registration to inform us of your need).
However, once your license has reached a reasonable age (time passed after purchase & registration), or you have installed Selene Directory on a public website, registration transfer is not permitted.
How can I change my Refresh member site account email address
Your privacy and account security are very important. It is for that reason Refresh takes extra caution in protecting your account.
For security email addresses cannot be changed within your member account. To request a change please contact Refresh through either the RefreshMy.com or SeleneDirectory.com contact forms. A change of address request will be sent by Refresh to your existing email address and you can reply to that change request with your new email address.
This is done to verify that the person requesting the change is, at least very likely, the actual account owner.
Requests sent via any contact forms or the members site requesting changes will not be made, only direct replies to change of request sent by Refresh will receive attention.
Technical/Setup
Can I combine/integrate Selene Directory with a GPL software package I installed on my site?
No. Or at least we don't think you can...but we're not lawyers. We advise you read their license carefully and contact them (or an attorney) with any questions. Details are available here.
